Privacy Policy

1. Information We Collect

We collect information you provide directly when creating an account, including your name, email address, phone number, and business information. We also collect order data, payment transaction records (processed by Stripe), and device information for app functionality.

2. How We Use Your Information

We use your information to:

• Provide and maintain the Coffee House Platform services
• Process orders and payments
• Send order notifications and service updates
• Improve our apps and user experience
• Provide customer support
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We share information only in the following circumstances:

• With coffee shops — Order details and customer name are shared with the shop fulfilling your order
• With delivery drivers — Delivery address and order details are shared when you place a delivery order
• With Stripe — Payment information is processed securely by Stripe
• With Firebase (Google) — We use Firebase for authentication, database, and hosting services
• As required by law — When required by legal process or government request

4. Data Storage and Security

Your data is stored securely using Google Firebase infrastructure. Payment data is handled entirely by Stripe and is never stored on our servers. We use industry-standard encryption and security practices to protect your information.

5. Location Data

The Customer app uses your location to find nearby coffee shops. The Owner app uses location to set your shop's position on the map. Location data is only collected when you explicitly grant permission and is not tracked in the background.

6. Bluetooth and NFC

The Kiosk app uses Bluetooth to connect to Stripe credit card readers for payment processing. NFC is used for contactless card payments. These features are only active when the app is in use.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your data
• Opt out of non-essential communications

To exercise these rights, visit the Account Management page or contact our support team.

8. Children's Privacy

Coffee House Platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Policy, contact us at support@coffee-house-platform.com.